At Organic Agro Impex, we are all about collaboration and timely service.
Expert technical consultation to understand what you want to achieve.
Customization of the product solution to match crop type, climate, site infrastructure and growing conditions.
"Deliver premium quality coir-based substrates directly from factories in India. - Real Time Shipping Information"
On-going technical support and guidance to achieve successful farming outcomes.
Directly Dealing With Complaints
Customer Support
With 20 + years of experience in supplying and exporting ,Organic Agro Impex has the expertise and support services to transition your crops from outdated growing methods to the most advanced cultivation techniques.
At Organic Agro Impex, we engage with our new clients as we do with our long-term business associates. Our workforce is highly skilled, adapts to the client’s timelines, and takes satisfaction in doing the right thing. We work under our clients’ specifications for punctuality, quality, and budget. We have a well-established network of staff who are in touch with customers on a regular basis to understand their requirements and to improve products and services.
"Our experienced team serve clients globally, providing technical consultations, expertise, and support services. We have a network of team across who facilitate the smooth delivery of our products to any country. "
Various countries majorly
Leading Exporters of Spices (Whole & Ground), Sesame Seeds (Natural & Hulled), Raisins, Grains, Pulses & Other Agricultural Commodities. Our immense belief in the philosophy of ‘reaching a customer’s heart through quality’ has enabled us to spread the rich Indian heritage to millions of homes all over the globe. And that’s our pride.
Upon receipt of payments, letter of credit, or approval of open credit:
Goods will be shipped from our Mumbai, India. or local public warehouse.
Shipments are generally in bays, boxes or drums, floor loaded with driver assist. All drivers are responsible for, and required to sign for, proper piece counts.
Special arrangements for specific loads can be arranged with proper prior notice.
Shipments requiring special handling (i.e. palatalization or U.P.S.) will be charged a reasonable surcharge for shipping and handling and must be arranged for in advance.
A good product for a fair price.
Do business honestly and ethically.
Our customers success is the most important ingredient to our success.
Adding value to our customer’s product will enhance their business and consequently ours .
Suppliers to Organic Agro Impex International shall carry out operations with care for the environment and at a minimum will comply with all applicable environmental laws and regulations. Organic Agro Impex International expects suppliers to make progressive improvements in their operations and through adoption of good operating practices, to ensure the responsible use of natural resources, cleaner production, pollution prevention and the creation of products with lower environmental impacts. Organic Agro Impex recognizes the right to water and suppliers must implement practices to ensure good water stewardship, including optimizing the use of water onsite, employing adequate wastewater or effluent controls to protect the surrounding environment and ensuring withdrawals do not adversely impact on the needs of local communities and other water users. Suppliers are required be transparent about their raw material sourcing practices and will share upon request relevant traceability information that supports Organic Agro Impex broader responsible sourcing goals.
Suppliers shall ensure all employees work within safe and humane conditions, including providing adequate training and effective protective equipment to safely carry out their duties. Suppliers will also provide access to clean toilet facilities, potable water and sanitary facilities for food storage. Facilities must be constructed and maintained in accordance with applicable laws and regulations. Accommodation, where provided, shall be clean, safe and meet the basic needs of workers while respecting their dignity. Suppliers will also ensure that there are appropriate exits, procedures and equipment in place to deal with emergency situations.
As a responsible business, Organic Agro Impex International sets the highest standards for the way we conduct our operations. In turn, we expect suppliers to conduct business responsibly, with integrity and transparency. Furthermore, we expect suppliers to treat all employees fairly, honestly and with respect, in full compliance with the following requirements:
This Code of Conduct sets out the minimum standards we expect, and we encourage all suppliers to go beyond these requirements. The term ‘Supplier’ as used in this code refers to suppliers, vendors, contractors, consultants, agents and other providers of goods and services who do, or seek to do, business with Organic Agro Impex International worldwide.
Protects the confidential information of the company, customers and the supplier. The Company has the access to confidential information as part of the business relationship and doesn’t share this information with anyone unless authorized to do so by customers or the supplier.
The Company shall keep accurate records of all matters related to the business. This includes the proper recording of all expenses and payments and timely payment of government dues, taxes etc.
"We ship the products in different grades, as per the buyer’s requirement Our company packing in order for the product to reach the end consumer in a very safe state, we provide a whole array of packing options. We provides four sides of corner sheets, shrink wrapped with stretch film, and double strapped to ensure the material free from any damage. Our Pallet sizes are designed in such a way to utilize the maximum space inside the main-container and load the permissible weight."
We at Organic Agro Impex International Ltd. have a proud history of financial stability. The company is financially strong to procure quantities for order on hand without any credit from suppliers. We enjoy high credit rating with our bankers to avail all banking facilities.
We are carrying stocks of 2 months turnover throughout the year. In respect of seasonal products, stock level has to be sufficient to abide by our commitment to make supplies in off-season also.
We have a network of procurement agents who are feeding the information of price and quantities available in the respective markets. On the basis of price sensitivity analysis and stock movement study, we are procuring large quantities of quality products from different commodity markets spread all over the country.
We are committed to give standardized quality products after verification. We have set up our own laboratory at New Bombay. The products are dispatched after due verification and certification from the laboratory. If required, we also give external laboratory certifications after carrying out quality analysis.
Mr. Satish Chandra director of the company has rich experience in exports for more than 35 years. He has opened new vistas for Indian exporters in standardization, quality control and commitment of International Standards. Our team based on experience has required expertise to handle unforeseen contingencies. The network of procurement agents and feedback from market report in each region gives us the insight of trends and market behavior.
For us Customer Care is a strategy that is based on building and maintaining the best and strongest relationships with our customers, where they provide us with the feedback. We need to continuously improve our products and services to meet their changing needs and expectations. We also keep our clients reported on market developments, economic developments, combined effect of external sectors affecting market prices on ongoing basis, which will help to plan their requirements timely to improve their bottom-line and give added value to their products.
Our client base is spread all over the world. We export to a large number of countries. More than 75% of our customers are leading importers of their countries. These customers are either bulk consumers or have their own client base & distribution network to market in their areas.
The customers have gained substantially by dealing through us. They are confident that they can place orders in-season or off-season without any hesitation in a price sensitive volatile market. Depending upon availability of stocks at our end, they are comfortable with low inventory at their end, which allows them to reduce the risk of price variation and inventory cost. Experience has shown that we abide by our commitments even after changes in market places.
References of our customers can be given on request.
We are regularly exporting to the various MNC Buyers worldwide who’s foothold very strong on their country as well as they are having multi location processing plants globally. We can provide their names on request.